Account & Data Deletion Policy

1. Introduction

This Policy explains how users may request deletion of their account and how Ojusvi Goodhealth Private Limited manages such requests.

2. Account Deletion Request

• Emailing hello@ojusvi.app
• Using in-app account settings (where available)

3. Effect of Deletion

• Your account will be permanently deactivated.
• Access to Services will cease.
• Personal data will be deleted or anonymized, subject to legal requirements.

4. Data Retention

• To comply with legal and regulatory obligations
• For fraud prevention or dispute resolution
• In anonymized or aggregated form for analytics

5. Processing Timeline

Deletion requests are typically processed within 30 days, subject to verification. Residual data may remain in backup systems for a limited period.

6. Withdrawal of Consent

Users may withdraw consent for data processing at any time. This may limit access to certain Services.

7. Exceptions

• By law or regulatory authorities
• For legitimate business purposes such as security and compliance

8. Contact

For deletion-related requests: hello@ojusvi.app